WB does not pay for the customs fees and taxes and VAT for international orders. That is customers responsibility to pay and receive it when the product comes to customs clearing process stage.
WB does not guarantee the product functionality with any ECU, data logger or other devices that uses the output signals. Implementation and integration of the product with any other device(s) must be done at your own risk. Improper installation and usage may lead to engine damage. Mount and install the product in a location where it does not obstruct the driver’s view and/or ability to safely control the vehicle.
WB warrants this product to be free from defects for 12 months from the date of purchase. Oxygen sensors are excluded from stated warranty. WB’s obligation under warranty shall be limited to repairing or replacing, under the discretion of WB, any part proven defective. This warranty is limited to the repair or replacement of parts in the manufactured good and the necessary labor done to affect its repair or replacement.
SERVICE UNDER WARRANTY
In the unlikely event that your WB hardware should fail during the warranty period, a Return Material Authorization number (RMA) must be first retrieved from WB. Support can be contacted through email: at wide-band.com. All serviceable goods must be packaged securely, RMA number, with all shipping charges prepaid and shipped to WB. Goods returned under warranty must be received by WB within ten (10) business days after the RMA number has been issued. Goods received after this period is subject to fees for the service of repair or replacement.
WB shall not be liable for direct, special, incidental, or consequential damages resulting from any legal theory including, but not limited to, lost profits, downtime, goodwill, damage, injury to persons, or replacement of equipment and property due to improper installation, integration and/or misuse of any WB’s product(s). This warranty applies to the original purchaser of product and is non-transferable. All implied warranties shall be limited in duration to the said 90 day warranty period.
CONDITIONS FOR WARRANTY VOID
This warranty shall terminate and WB shall have no obligation pursuant to it if (1) your product has been modified or repaired in a manner not previously authorized by WB in writing, (2) your product was subjected to accident, abuse, shipping damage, or improper use; (3) your product was not used or configured as specified in the this manual; or (4) your product was subjected to operating conditions more severe than those specified in the this manual.